Privacy Policy

Last updated: July 2025

At Fiwi Herbs, we are committed to protecting your privacy. This policy explains how we collect, use, and store your personal data. By using our site (https://fiwiherbs.co.uk and https://fiwiherbs.com), you agree to the terms outlined below.

Who We Are

Our website address is: https://fiwiherbs.co.uk and https://fiwiherbs.com
We are based in the United Kingdom and primarily serve UK customers, but our website is accessible worldwide.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, your IP address, and browser user agent to help with spam detection.

Cookies

We use cookies to improve your experience.

  • Comment cookies: Save your name, email, and website for future comments
  • Login cookies: Store your login and display preferences.
  • Editing cookies: Save post IDs during content editing (expires after 1 day).

You can adjust or disable cookies in your browser settings.

Embedded Content

Pages on this site may include embedded content (e.g., YouTube videos, images, articles). These behave as if you visited the external site directly.
Such sites may collect data, use cookies, and monitor your interaction with their content.

Who We Share Your Data With

If you request a password reset, your IP address is included in the reset email. We do not sell or rent your data.

How Long We Retain Your Data

  • Comments: Retained indefinitely, including metadata, for recognition and moderation.
  • User accounts: If you register, your data is stored in your profile. You can view, edit, or delete your data (excluding your username). Admins can also access this data.

Your Data Rights

If you have an account or have left comments, you can:

  • Request an exported file of your data
  • Ask us to delete your personal data

This excludes data we must keep for legal, administrative or security purposes.

To make a request, contact FiwiHerbsTeam@gmail.com.

Where Your Data Is Sent

Visitor comments may be checked via an automated spam detection service.

Contact Us

For any privacy concerns, please email: FiwiHerbsTeam@gmail.com